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HCL Domino · Lotus Notes

Still running Domino? We know it well.

HCL Domino, IBM Domino, Lotus Notes. Same platform, three owners. We have worked on it since Notes R4 back in 1994, and we still do. Kept alive, understood again, or moved somewhere current: all of it is ordinary work around here.

Four reasons people call

Nobody rings up wanting Domino consulting. They ring up because one of these is happening.

It still runs the business and nobody left knows it

There is an application quietly doing something important. Claims, approvals, a register, a workflow. The person who built it left years ago and took the understanding with them. We read the design, write down what it actually does, and get you back to a spot where change is possible again.

You want off it and need to know what that costs

Nobody can price a migration until someone opens the databases and finds out what is in there. So that is what we do first. What is live, what died years ago, what the data really looks like, and which applications are worth rebuilding rather than dragging across.

The server needs someone who has done this before

Upgrades. Replication that stopped a fortnight ago. Certificates, mail routing, a domain that wants merging or splitting, a move to different hosting. Ordinary Domino admin work, done by someone who has done it at scale rather than learned it off a forum last Tuesday.

Something broke and there is no support contract

Old version, vendor relationship lapsed, and nobody on the internal team has ever seen Domino. We can pick it up, get it stable, then either hand it back documented or keep half an eye on it for you.

Thirty years on one platform

Domino work is a small field and getting smaller. Worth knowing how much of it someone has actually done.

Since 1994

Notes R4 onward

Thirty years on this platform, through every rename it has had. Lotus Notes, then IBM Domino, and HCL Domino since 2019. The applications built way back then are often the ones still running today.

2nd largest

Domino network worldwide

Ran a global professional services Domino estate second only to IBM's own with thousands of databases replicating globally. That included merging two domains, one flat and one hierarchical, which is exactly as much fun as it sounds.

150 clients

hosted and supported

A decade running Domino hosting. Around 20,000 authenticating users, 3 million hits and 2 TB of traffic a month, plus the move off physical data centre kit onto cloud.

20+ years

of migrations off it

Domino to .NET. Domino to cloud. Domino to the web. We have been moving work off this platform for as long as we have been building on it, which is why we know how to do it quickly.

Where the work has been

Domino ended up in the same sorts of places everywhere. The systems that were too specific to buy off the shelf.

Insurance and claims
Global claims management, B2B and B2E portals, and identity management for a loss adjusting business working across 100 countries.
Financial services
A stock watchlist and business intelligence portal, delivered end to end. Application and infrastructure both.
Resources
Compliance applications and their data moved off Domino onto .NET, with the history intact.
Government and public sector
Digital research archives for a national institution, council applications, and an HR awards and agreements system for a health industry association.
Media and publishing
A Domino content management platform publishing fifteen separate mastheads for outside motoring and directory businesses.
Not for Profits and associations
Bilingual membership sites with events booking, member areas and payments, run as a hosted service.

What we do on Domino

Administration and development both. If yours is on the list we have done it before, and if it is not, ask anyway.

  • Domino server administration, upgrades and health checks
  • Domain topology, replication and mail routing
  • Lotus Notes application development (LotusScript, Formula, agents)
  • Domino web applications and XPages (eek!)
  • Working out what an undocumented application actually does, then writing it down
  • Migration planning and delivery, to .NET, to web, to cloud
  • Getting data out of NSF and into something current
  • Hosting moves, disaster recovery and configuration auditing
  • Integration work (LDAP, SMTP, ODBC, web services, SMS gateways)

Common questions

Is Lotus Notes the same thing as HCL Domino?

Yes. Same platform, three owners. Lotus built it, IBM bought Lotus in 1995, and HCL bought the product outright in 2019. It sells as HCL Domino and HCL Notes now. Anything written for Lotus Notes or IBM Domino is the same technology underneath, and we work across the lot.

Our version is really old. Is that a problem?

No. Old versions are most of the work. We supported estates running R4 and R5 long after they stopped being current. The version matters when you are planning an upgrade path. It does not decide whether we can help.

We want to get off Domino. Where do we start?

With an audit, not a migration plan. Until someone has opened the databases and sorted out what is live, what is abandoned and what the data actually holds, any migration estimate is guesswork. The audit is a small fixed piece of work, and it is worth having even if you then decide to do nothing.

Do you only work with Melbourne clients?

We are in Melbourne and work right across Australia. Domino work is mostly remote by its nature, being server access and application code, so where you are rarely decides anything.

Can you just keep it running rather than replace it?

Yes, and sometimes that is the right call. If the application works, the risk is contained and the licensing is manageable, replacing it can cost more than it gives back. We will say so if that is what we find.

Start with what you have, not what you want

Tell us the version, roughly how many databases, and what is worrying you. That is enough for us to say whether we can help and what the first step would cost. No obligation. And if the answer is to leave the thing alone, we will tell you that.